The Importance of Physical Activity in Conflict Management, Employees' Health and Quality Improvement of Health Care Services
Volume 5, Issue 1 (2015)
Volume 5, Issue 1 (2015)
The Importance of Physical Activity in Conflict Management, Employees' Health and Quality Improvement of Health Care Services
Abstract:
The main aim of this research was to explore the importance of “enhancement of physical activity” in conflict prevention in health facilities and the reflection on the employees’ health and quality of services they provide. The survey was done by questionnaire and data were given by the employees at the Public Health Care Institution “Outpatient Clinic” Živinice. The results of the research show that 4 (3.7 %) respondents think that physical activity should not be applied in prevention measures, 104 (96.3 %) thinks that it is an important measure (“occasionally” and “yes-always”) of prevention and conflict management in health facilities.
In conflicts management physical activity should be prominence by using adequate strategies, plans, programs and procedures in prevention, protection and improvement of employees’ health. It is the way to protect and improve mental and physical health of employees, satisfaction in a workplace, to improve the quality and security of health care services, effectiveness, efficiency that leads to successfully functioning facility.
We are not supposed to avoid internal and external conflicts but to acquire strategies and techniques for successful prevention and management of conflicts.
Besides that, employees should be educated about conflict management, health protection within the anti-stress treatments, organizational and management skills training.
In conflicts management physical activity should be prominence by using adequate strategies, plans, programs and procedures in prevention, protection and improvement of employees’ health. It is the way to protect and improve mental and physical health of employees, satisfaction in a workplace, to improve the quality and security of health care services, effectiveness, efficiency that leads to successfully functioning facility.
We are not supposed to avoid internal and external conflicts but to acquire strategies and techniques for successful prevention and management of conflicts.
Besides that, employees should be educated about conflict management, health protection within the anti-stress treatments, organizational and management skills training.
Keywords:
employees, physical activity, conflicts, prevention, health, quality of services
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